Built on 60 years of conflict resolution research

The AI That Listens, Structures, and Resolves

Real-time AI mediator combining live audio conversation, psychological profiling, and 31 conflict resolution frameworks — from first word to signed agreement.

Gemini Live AudioTACITUS OntologyAffective Dialog31 Frameworks

Differentiation

Not Another Chatbot

Generic AI gives you a conversation. CONCORDIA gives you a structured path to resolution.

FeatureGeneric AI AssistantCONCORDIA
InterfaceChat-style Q&ALive mediation workspace + audio
Conflict modelNone — single-turn responses8-primitive ontological grammar
FrameworksGeneral knowledge only31 peer-reviewed frameworks, live
Emotional intelligenceSentiment detectionPlutchik mapping + Gottman signals
VisualizationNoneLive knowledge graph + timeline
ProfilingNoneThomas-Kilmann + trust indices
De-escalationPolite tone onlyGlasl 9-stage + Ury 5 techniques
Pre-sessionNoneIntake wizard + party profiling
OutputText summaryStructured settlement agreement

Architecture

The TACITUS Ontology

A neurosymbolic conflict grammar — 8 primitive types capturing every dimension of human conflict, extracted in real time from natural language. Hover each card to expand.

A
Actor
Parties & stakeholders
C
Claim
Positions & demands
I
Interest
Underlying needs
C
Constraint
Limits & boundaries
L
Leverage
Power & influence
C
Commitment
Promises & agreements
E
Event
Key incidents
N
Narrative
Meaning-making frames

Capabilities

Everything a Mediator Needs

Psychological Profiling

Thomas-Kilmann conflict styles, Plutchik emotional mapping, Mayer/Davis/Schoorman trust — updated live.

Knowledge Graph

TACITUS 8-primitive ontology extracted into a live conflict graph. Every claim, interest, and event structured.

De-escalation AI

Monitors Gottman's Four Horsemen. Applies Ury's 5 techniques and Glasl 9-stage interventions automatically.

Resolution Pathways

Identifies ZOPA, tests ripeness (Zartman), generates concrete agreement terms grounded in objective criteria.

Live Preview

Watch It Work

Sarah (Team Lead) and Michael (Senior Dev) — workplace dispute, live resolution.

CONCORDIA Live Workspace
LIVE
S
SarahCompeting
Cooperative45%
Defensive55%
Stakeholder visibility
Process clarity
Team alignment
OpenDiscExplNegoReso
CONCORDIA

|

Escalation Risk10
M
MichaelAvoiding
Cooperative50%
Defensive60%
Creative autonomy
Deep work focus
Trust & respect

Use Cases

Built for Every Context

Professional Mediators

  • Real-time ontology structuring
  • Psychological indicator tracking
  • Multi-framework intervention library
  • Automated agreement drafting

HR & Employee Relations

  • Neutral, consistent facilitation
  • Workplace dispute documentation
  • De-escalation risk monitoring
  • Resolution pathway generation

Legal / ADR

  • Structured facts vs. disputed facts
  • BATNA / ZOPA analysis
  • Interest-based option generation
  • Transcript archiving

Individuals & Couples

  • Guided self-mediation
  • Empowerment + recognition focus
  • Common ground identification
  • Plain-language agreement terms

Scientific Foundation

Grounded in Science

Every intervention, every prompt, every framework — peer-reviewed and field-tested. Conflict resolution is a science, not an art.

Fisher & Ury · Principled Negotiation · 1981Lederach · Conflict Transformation · 1995Glasl · 9-Stage Escalation Model · 1982Zartman · Ripeness Theory · 1985Thomas-Kilmann · Conflict Styles · 1974Bush & Folger · Transformative Mediation · 1994Winslade & Monk · Narrative Mediation · 2000Gottman · Four Horsemen · 1994Ury · Getting Past No · 1991Raiffa · Art & Science of Negotiation · 1982Moore · Mediation Process · 1986Deutsch · Constructive Conflict · 1973Pruitt & Rubin · Social Conflict · 1986Folger & Jones · New Directions · 1994Susskind · Environmental Diplomacy · 1994Bercovitch · International Mediation · 1992Kriesberg · Constructive Conflicts · 1998Burton · Conflict Resolution · 1990Galtung · Peace by Peaceful Means · 1996Curle · Making Peace · 1971Avruch · Culture & Conflict · 1998LeBaron · Bridging Cultural Conflicts · 2003Schelling · Strategy of Conflict · 1960Axelrod · Evolution of Cooperation · 1984Ostrom · Governing the Commons · 1990Habermas · Discourse Ethics · 1990Rawls · Theory of Justice · 1971Shapiro · Negotiating the Nonnegotiable · 2016Mnookin · Beyond Winning · 2000Bazerman · Negotiation Genius · 2007Smartsettle · RCB Algorithm · 2001Fisher & Ury · Principled Negotiation · 1981Lederach · Conflict Transformation · 1995Glasl · 9-Stage Escalation Model · 1982Zartman · Ripeness Theory · 1985Thomas-Kilmann · Conflict Styles · 1974Bush & Folger · Transformative Mediation · 1994Winslade & Monk · Narrative Mediation · 2000Gottman · Four Horsemen · 1994Ury · Getting Past No · 1991Raiffa · Art & Science of Negotiation · 1982Moore · Mediation Process · 1986Deutsch · Constructive Conflict · 1973Pruitt & Rubin · Social Conflict · 1986Folger & Jones · New Directions · 1994Susskind · Environmental Diplomacy · 1994Bercovitch · International Mediation · 1992Kriesberg · Constructive Conflicts · 1998Burton · Conflict Resolution · 1990Galtung · Peace by Peaceful Means · 1996Curle · Making Peace · 1971Avruch · Culture & Conflict · 1998LeBaron · Bridging Cultural Conflicts · 2003Schelling · Strategy of Conflict · 1960Axelrod · Evolution of Cooperation · 1984Ostrom · Governing the Commons · 1990Habermas · Discourse Ethics · 1990Rawls · Theory of Justice · 1971Shapiro · Negotiating the Nonnegotiable · 2016Mnookin · Beyond Winning · 2000Bazerman · Negotiation Genius · 2007Smartsettle · RCB Algorithm · 2001
UN Pedigree

Built by a former UN Political Affairs Officer with 8 years on the Syria desk intelligence team.

Academic Grounding

Columbia SIPA + Sciences Po Paris. Conflict resolution as rigorous social science.

31 Frameworks

Every major conflict resolution framework from Fisher & Ury (1981) to Smartsettle RCB (2001).