One mediation engine for writing, chat, talking, live sessions, prep, and follow-up.
CONCORDIA turns generic AI into context-embedded conflict work: it extracts the elements of conflict, connects them to theory, remembers the user and case, and produces actionable mediator moves with evidence and guardrails.
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Sprint planning process is being bypassed
Visibility, autonomy, stakeholder trust
Planning cannot consume deep-work blocks
Escalate to VP or split delivery ownership
Async visibility protocol + protected focus time
Who has final decision rights?
Choose your work
CONCORDIA structures human friction into TACITUS records: actors, claims, interests, constraints, leverage, commitments, events, narratives, and the relationships between them.
Claims, disputed facts, evidence, commitments, and review-ready exports with clear legal-advice boundaries.
Open pathActor maps, mandates, legitimacy constraints, escalation risks, and stakeholder briefs for complex disputes.
Open pathLive dialogue support, caucus-aware structure, intervention cues, and durable case memory across sessions.
Open pathDecision rights, role friction, runway pressure, equity concerns, BATNAs, and practical alignment memos.
Open pathTACITUS primitives, graph edges, provenance, API tests, and structured conflict data for integration work.
Open pathMediator Packs
A couple mediation sounds different from a commercial dispute from turn one. CONCORDIA loads a domain-specific voice, register, and intervention set for each case type — no generic platitudes, no off-register language.
Pack selected automatically from intake · Override anytime from the workspace
Case Portfolio
One-time onboarding, guided intake, solo prep, then the live session. Each step saved — nothing ever re-explained.
Five slim steps: your profession, your communication style, your Thomas-Kilmann conflict style. Done once. The mediator adapts to you from turn 1.
CONCORDIA asks six structured questions in text. Gemini extracts parties, claims, interests, constraints, events — the full TACITUS ontology — before anyone speaks.
Voice or text — your choice, switchable mid-session. Talk through the case one-on-one with CONCORDIA. Build your BATNA, surface your own interests, rehearse what you want to say.
The joint session — no re-explaining. Pack-aware register (couple sounds different from commercial), continuous primitive extraction, 46-framework matcher, signed-off agreements.
The CONCORDIA Engine
The hard part is not another chat UI. The hard part is a solid core that can run independently, plug into voice or text, build a case graph, connect evidence to theory, and generate bounded next moves.
voice · text · live · async
quotes, source IDs, confidence
frameworks + intervention templates
case graph + theory graph
approval queue + prohibited moves
API-ready mediation engine
Voice, Push-to-Talk, typed messages, documents, intake answers, and operator notes are normalized into the same evidence stream.
The engine identifies actors, claims, interests, constraints, leverage, commitments, events, narratives, contradictions, fears, and open questions with provenance.
A live case graph is compared with mediation theory: principled negotiation, NVC, transformative, restorative, Glasl, BATNA/ZOPA, and procedural justice.
Claims, interests, constraints, risks, commitments, and open gaps become actor lanes, dispute frames, transformation targets, and visualization hints.
The mediator receives a bounded packet: what to clarify next, which evidence supports it, what not to say, and when operator approval is required.
Primitives, graph deltas, conversation intelligence, agreements, unresolved questions, and source links survive reloads and follow-up sessions.
Live Case Canvas
Governed mediator packet
Say next only after approval: "What standard would feel fair to both of you?" Prohibited: invent facts, pressure settlement, expose private alternatives.
Differentiation
Generic AI gives you a conversation. CONCORDIA gives you a structured path to resolution.
| Feature | Generic AI Assistant | CONCORDIA |
|---|---|---|
| Interface | Chat-style Q&A | Live workspace: audio, PTT, or text input |
| Conflict model | None — single-turn responses | 8-primitive ontological grammar |
| Frameworks | General knowledge only | 46 peer-reviewed frameworks, live |
| Emotional intelligence | Sentiment detection | Plutchik mapping + Gottman signals |
| Visualization | None | Live graph + timeline, N-party colors |
| Action planning | Suggested answer only | Evidence-bound action plan with blockers |
| Agreement readiness | Draft whenever asked | Readiness score before agreement drafting |
| Profiling | None | Thomas-Kilmann + trust indices |
| De-escalation | Polite tone only | Glasl 9-stage + Ury 5 techniques |
| Pre-session | None | Intake wizard + party profiling |
| Output | Text summary | Settlement agreement + transcript export |
| Safety Guardrails | None | 7-rule guardrail engine |
| Emotion Intelligence | Basic sentiment | Real-time multimodal analysis |
| Input flexibility | Text only | Audio · Push-to-Talk · Text (any device) |
| Multi-party | 2-person max | 2–6 parties, per-party color tracking |
Architecture
A neurosymbolic conflict grammar — 8 primitive types capturing every dimension of human conflict, extracted in real time from natural language. Hover each card to expand.
Capabilities
Thomas-Kilmann conflict styles, Plutchik emotional mapping, Mayer/Davis/Schoorman trust — updated live.
TACITUS 8-primitive ontology extracted into a live conflict graph. Every claim, interest, and event structured.
Frameworks, concepts, cautions, source links, and playable intervention cards connected to the actual case context.
A live readiness score shows whether commitments, authority, criteria, party voice, and safety conditions support drafting.
Monitors Gottman's Four Horsemen. Applies Ury's 5 techniques and Glasl 9-stage interventions automatically.
Every next move is tied to evidence IDs, unresolved gaps, theory rationale, priority, and whether to speak now or queue it.
Hold-to-talk buttons for each party enforce a clean speaker mutex. Text-input fallback for voice-optional contexts.
2–6 participants with unique color coding across all intelligence panels — emotion timelines, fairness radar, escalation meters.
Live Preview
Sarah (Team Lead) and Michael (Senior Dev) — workplace dispute, live resolution.
|
Sprint planning process is being bypassed
Visibility, autonomy, stakeholder trust
Planning cannot consume deep-work blocks
Escalate to VP or split delivery ownership
Async visibility protocol + protected focus time
Who has final decision rights?
Use Cases
Exploring
Ideas we're exploring for deeper analysis. Architecture is modular — these could plug in when ready.
emotion2vec+ — sub-100ms vocal emotion analysis directly from audio waveform for richer affect intelligence
GPU-ACCELERATEDpyannote.audio — automatic who-is-speaking without manual toggle or vocal calibration
GPU-ACCELERATEDA domain-specific LLM fine-tuned on mediation transcripts, negotiation theory, and resolution patterns
RESEARCHFlower framework — train conflict models across organizations without sharing sensitive case data
PRIVACY-FIRSTScientific Foundation
Every intervention, every prompt, every framework — peer-reviewed and field-tested. Conflict resolution is a science, not an art.
Built with insight from multilateral organizations and international conflict resolution practice.
Informed by leading conflict resolution programs. Rigorous social science meets applied technology.
Every major conflict resolution framework from Fisher & Ury (1981) to Smartsettle RCB (2001).
Who It's For
Whether you're a professional mediator, HR team, or resolving a personal dispute — CONCORDIA adapts to your context.
Real-time ontology structuring surfaces underlying interests and common ground as parties speak. Framework-aware coaching suggestions adapt to each phase.
Consistent, neutral facilitation with real-time escalation monitoring, de-escalation nudges, and fairness tracking across all parties.
No mediation training required. The coach panel, playbook, and guided phases walk you from first word to signed agreement.
Infrastructure
Enterprise infrastructure. Not a prototype — a real-time production system built on Google Cloud.
Security, Privacy, HR Controls
CONCORDIA is a facilitation and intelligence workspace, not legal advice. Every workflow is designed around consent, auditability, retention control, and human review.
Participants see AI-facilitation, transcript, recording, and analytics consent separately before live sessions.
Session content is treated as private case data for facilitation, reports, exports, and user-controlled deletion.
Agreements, risk flags, and framework suggestions are decision support. Professionals remain accountable for final action.
Structured exports preserve participants, claims, interests, decisions, timestamps, and unresolved questions.
Product Proof
Verifiable product capabilities for structured intake, live mediation, and framework-aware analysis.
Ready to Begin?
Start a mediation session in under 60 seconds. No training required. CONCORDIA's guided phases take you from first word to signed agreement.
Same engine as voice and text mediation
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AI advisor — not legal counsel. For informational purposes only.